Returns & Exchanges

At Classic Furniture, we want you to be completely satisfied with your purchase. If a piece doesn't perfectly fit your home, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into your account portal or contact our concierge team with your order number and the reason for the return.

  • 2.
    Prepare for Pickup

    Ensure the furniture is in its original condition and securely packed; for large items, our white-glove team will schedule a convenient pickup time.

  • 3.
    Inspection Process

    Once the item reaches our warehouse, our artisans will inspect it to verify its condition and ensure no damage occurred during transit.

  • 4.
    Receive Your Refund

    After approval, your refund will be processed to your original payment method within 5-7 business days, minus any applicable restocking fees.