Returns & Exchanges
At Classic Furniture, we want you to be completely satisfied with your purchase. If a piece doesn't perfectly fit your home, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our concierge team with your order number and the reason for the return.
- 2.Prepare for Pickup
Ensure the furniture is in its original condition and securely packed; for large items, our white-glove team will schedule a convenient pickup time.
- 3.Inspection Process
Once the item reaches our warehouse, our artisans will inspect it to verify its condition and ensure no damage occurred during transit.
- 4.Receive Your Refund
After approval, your refund will be processed to your original payment method within 5-7 business days, minus any applicable restocking fees.
